Career Opportunities: Career Descriptions
Leasing and Marketing Director
Community Service Manager
Certified Service Technician
Service Technician
Sr. Community Consultant
Community Consultant
Community Business Manager
Assistant Community Business Manager


ASSISTANT COMMUNITY BUSINESS MANAGER

REPORTS TO: COMMUNITY BUSINESS MANAGER

Prepared by: Enrica Suson and SE Leadership Task Force
Date: September 9, 2006

SUMMARY:

The Assistant Community Business Manager assists and supports the Community Business Manager in the operations of the community.

PRIMARY RESPONSIBILITIES:
  • Maintains Onesite database with a high degree of accuracy and timeliness through data entry of invoices and rental income received
  • Leads rent collection efforts with a goal of zero delinquency by the 10th of each month
  • Participates in timely reporting and processing of 3-day Notices, evictions, and Final Account Statements
  • Generates ideas for action plans to strengthen property operations utilizing the Investment Success Strategy tool
  • Provides excellent customer service to internal and external customers, including prospects, residents and vendors
  • Meets and exceeds weekly leasing goals and company standard closing ratios on a consistent basis
  • Prepares service requests as needed, follows up to ensure timely/satisfactory completion
  • Ensures timely payment to vendors
  • Actively involved in ensuring first-class property curb appeal
  • Adheres to the letter and spirit of Fair Housing laws
  • Provides direction to the team in the absence of the Community Business Manager
  • Completes tasks or projects as assigned by the Community Business Manager
QUALIFICATIONS:
  • Intermediate to Advanced computer skills in MS Word, MS Excel, Outlook and Internet
  • Experience with Industry Software such as Onesite, AMSI, or Rent Roll preferred
  • Excellent written and verbal communication skills
  • Demonstrates skills in leadership
  • Professional presentation
EDUCATION AND/OR TRAINING:
  • High school diploma, GED or equivalent
 
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